Mac OS X Lion: It just works, sometimes.
This week I received a forwarded email complaining about a bad experience a user had when she rushed to upgrade her Mac from Snow Leopard to Lion. She wrote a lengthy note about her awful, frustrating encounter with the king of the beasts. After attempting to install Lion OS X 10.7 herself and then spending 7 hours with an Apple Genius, she reverted her computer back to Snow Leopard.
Her biggest issue was with the incompatibility of her version of Microsoft Office and Lion. She complains,
…Microsoft, the evil empire, has refused to make any changes that would allow Office:Mac 2008 to work with Lion!!!!! Now I expect that sort of sleazy behavior from Bill Gates BUT what is VERY disappointing is that Apple does NOT specify that Lion will not work with Office 2008, so that downloading the $30.00 Lion App will cost you an additional $175.00 (on sale at Staples) to buy Office Mac 2011!!!!! None of the programs that we use and count on the most will work with Lion–no Word, Excell [sic], Powerpoint [sic]. Apple’s answer to this problem: a) blame Microsoft b) buy our Pages, Numbers etc. Really? I think that if people are aware of this limitation and were given advanced notice very few people would download Lion which is why they don’t warn consumers. As I wrote before, A LOT of other specialty software won’t work with Lion so Buyers Beware.
I believe she is misinformed and is running Office 2004, not the 2008 version. This post was written in Microsoft Word 2008 on a 27″ iMac running Lion. Office 2008 works fine on this machine. Microsoft states that 2004 will not work with Lion,
Office for Mac 2004 will not run on Lion.
Note: Previous MacOS versions supported Rosetta, an Apple Mac OSX bridge technology that enabled applications such as Office for Mac 2004 to run on the latest chip architecture for Mac. Because Lion no longer supports Rosetta, applications that relied on it will no longer function under the new MacOS.
Apple abandoned Rosetta in Lion. I have previously warned users of Quicken 2007 (Mac version) not to upgrade for this very reason. This is not Microsoft’s doing. It is Apple’s. Apple is very quick to dump technology and let its users suffer. Microsoft supports legacy technology much longer.
As with “unlimited” cellular plans that are not unlimited, Apple’s motto, “It just works” means “sometimes”.