Is your cable TV bill too high?
On 2010/04/14
It would be surprising if you answered, “No.” Except for cable company executives, we all feel that our ever-increasing cable or satellite TV bills are too high. However, even the executives understand how customers feel about these rising rates. The content producers, like Disney or Fox, are probably the major force at work causing this [...]
Switched Digital Video (SDV) and me
On 2010/03/07
I am a fan of Cablevision. They provide a great choice of bleeding edge technology services, which they seem to be constantly adding to and improving. They have the best customer service for a large company. I do not know of other large companies in their league when it comes to [...]
Too little, too late, too difficult, too expensive
On 2009/09/17
Companies and industries that do not embrace change often come to regret that decision. This is a story of how American cable TV companies failed with CableCARD. They delayed complying with an FCC mandate, consistent with Section 629 of the 1996 telecommunications law, to "…assure the commercial availability to [...]
A client purchased an LG BD370 Blu-ray player to connect to the bedroom HDTV. The player features both BD Live and LG’s NetCast Entertainment Access (NBE). NBE allows the viewer to connect to the Internet and watch streaming video from Netflix, CinemaNow, YouTube and others. It can also access websites [...]
Another angry Cablevision customer
On 2009/03/21
Cablevision is my cable company. They provide me with three services—cable TV, Internet service and telephony, respectively Optimum IO TV, Optimum Online, and Optimum Voice. I used to be a happy customer, even a fan of Cablevision. They have top-notch, often bleeding edge technology and good technical support. What’s not for a geek like me to like—their billing department!
All the good will they built up over more than twenty years was extinguished by my encounter with their billing department.
The Tech Addict lives here.
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