reQall–a memory aid for the 21st century
On 2010/07/25
Are you overwhelmed with the minutiae of modern life? Who isn’t? reQall is a service that helps us deal with the deluge of things we have to remember and attend to.
You use it by typing text into the application or speaking into your telephone. The speech-to-text facility [...]
Sometimes they need me there
On 2009/09/25
It is common for someone to call me to help them after they have tried other solutions, such as calling their computer maker, Internet provider or another support provider, such as the Geek Squad.
No power
Several years ago I got a call from a man who had a Dell desktop computer that would [...]
Why is Hewlett Packard installation software so awful?
On 2009/05/31
I frequently install HP printer and all-in-one software for myself and clients. It never works the way the instructions indicate. NEVER!!!!!!!!! And it takes forever to install.
Have the software engineers at HP ever tried to use this stuff? My experiences suggest the answer is no.
Setting up these devices on networks [...]
DropBox – file synchronization done well
On 2009/04/08
DropBox is a file service that lets you keep files synchronized effortlessly on multiple computers, locally or remotely.
It works extremely well. It works with Windows, Macs and Linux operating systems. You can even access your files from a remote computer by signing into your account via a web browser, such as [...]
Cablevision redeems itself
On 2009/03/26
If the rest of the world treated me this way I would feel like royalty.
My post of March 21, 2009, Another angry Cablevision customer, recounts my frustrating and anger inducing experience talking with the billing department about what happened after the technical department fixed a problem with my service.
Yesterday I was [...]
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