This is the HP followup to one of the All-in-One scanning issues I blogged about in Hewlett Packard All-in-Ones hate operating system upgrades. The customer called HP, spent 90 minutes trying to fix it and then received this email. Their answer is wipe the computer, reinstall the operating system, the applications, the [...]

This post could be titled, “Why is Hewlett Packard installation software so awful? Redux.” My original post Why is Hewlett Packard installation software so awful? of May 31st allowed me to vent my then frustration with HP printer/scanner/fax software.

This past week my frustration with HP’s lousy software reached [...]