Why I cancelled my PayPal account
On 2009/03/30
lastpass was recently recommended to my by Ed Bott as a multiplatform password manager. I like lastpass a lot. It does exactly what I wanted and needed and it is free. They have a product LastPass Premium which adds functionality—BlackBerry app and YubiKey [...]
Cablevision redeems itself
On 2009/03/26
If the rest of the world treated me this way I would feel like royalty.
My post of March 21, 2009, Another angry Cablevision customer, recounts my frustrating and anger inducing experience talking with the billing department about what happened after the technical department fixed a problem with my service.
Yesterday I was [...]
Another angry Cablevision customer
On 2009/03/21
Cablevision is my cable company. They provide me with three services—cable TV, Internet service and telephony, respectively Optimum IO TV, Optimum Online, and Optimum Voice. I used to be a happy customer, even a fan of Cablevision. They have top-notch, often bleeding edge technology and good technical support. What’s not for a geek like me to like—their billing department!
All the good will they built up over more than twenty years was extinguished by my encounter with their billing department.
The Tech Addict lives here.
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