The big print giveth and the small print taketh away.
I received my “pre-ordered” AT&T iPhone 4S yesterday, Friday, October 14, 2011. AT&T included a flyer offering AT&T Mobile Insurance at $4.99/mo.
If you examine the offer carefully, you will find that the $4.99 price disappeared effective October 4, 2011 or ten days before.
AT&T could have reprinted this before packaging it with a phone that wouldn’t ship until more than a week after the pricing change. They chose not to. That is deceptive at best and fraud at worst. Shame on AT&T!
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There’s a third possibility… incompetence.
It’s deception, plain and simple. AT&T is one of the Big Boys that is used to having its way. Its way with you, that is. Most recently they instituted a policy whereby if you’re “abusive” or “threatening” in your communications with them they can “fire” you as a customer! Wouldn’t it be wonderful if customers gave them the “GoDaddy” treatment we’ve seen of late? Check out Youtube for more deception…