A nice customer email
I helped a client network her Windows 7 and Mac computers a few days ago. She had tried and paid two other firms’ tech support before she called me.
I received the following email a few minutes ago:
I just wanted you to know how much I am enjoying working with my computers now that you have solved the problem of networking them. Just today I wanted to print a document with some color in it… and it worked perfectly.
I have never been able to use it on my Mac ever since I got my Dell with Windows 7 but you have really done great work on fixing it perfectly.
I am so pleased and and do not want this day to go by without thanking you. You are the best. [emphasis added]
It is always nice to get message like this.
Categories: customer service