Why I cancelled my PayPal account

lastpass was recently recommended to my by Ed Bott as a multiplatform password manager. I like lastpass a lot. It does exactly what I wanted and needed and it is free. They have a product LastPass Premium which adds functionality—BlackBerry app and YubiKey multi-factor authentication—that appeals to me. The price is $12 per year for the service and an additional fee for the YubiKey of between $30-$40, depending upon delivery method. I was all set to buy both when I was confronted with a PayPal page.

In the past when I went to a merchant’s PayPal page there was an option to pay with my credit card and not have to login to PayPal. Not this time. This time I had to login to PayPal to make the transaction. They left me no choice since I had a PayPal account. I tried to use a different email address but that didn’t work because PayPal knew my credit card number. Although I could have used a different card I was not interested.

So I logged in. Now PayPal wanted to debit my checking account and offered no option that I could see to use my credit card.

I refuse to allow PayPal to debit my checking account. They are unregulated and, in my opinion, untrustworthy. I don’t let any business debit my account. I prefer to initiate the transaction to retain control over the account. I prefer to use my credit cards. But this time I could not.

Enough of this aggravation! I cancelled my PayPal account. I wrote lastpass.com an email explaining that PayPal debiting my checking account was unacceptable to me and that I was unlikely to buy their premium product or to recommend it since PayPal had become an impediment.

Robert B. of lastpass responded quite quickly suggesting that I could do what I wanted to do with a link to buy by credit card on the PayPal page. Sorry, Robert, that link was not available to me as long as I had a PayPal account.

Yes, I cancelled my PayPal account after this aggravation. Now I am too frustrated to go forward with the LastPass Premium transaction. This is too hard. I wanted something secure and simple. I wanted it on my terms. I did not get that.